Why join Direct2Vet
Fast claim outcomes
Fast claim outcomes
Get a claim outcome within minutes, provided all required information is submitted.
Clients only pay the gap
Clients only pay the gap
Help reduce large upfront costs for insured pet parents.
Stay up to date
Stay up to date
Track submitted claims and receive updates through the portal.
How to register for direct vet payments
Getting started is simple:
Register your clinic
Complete the online registration form and upload your supporting documents.
Wait for your application to be reviewed
If any information is outstanding, the RSPCA Pet Insurance team will let you know.
Start submitting claims
Once your application is approved, you’ll receive access to the Direct2Vet portal.
Direct2Vet explained in under 2 minutes
Join our CEO, Brad Smith, for a quick overview of Direct2Vet. Discover how the portal can simplify the claims process for your clients, what to expect when using Direct2Vet, and how to register your practice.
A few things to keep in mind
- Direct2Vet is a claims submission service only and doesn’t guarantee payment
- All claims are assessed based on the policyholder’s cover
- You remain an independent veterinary provider
- Policyholders are responsible for any unpaid amounts

Register your practice for direct vet payments
Direct2Vet is free to sign up for and use. Register today to simplify claims for your clients.

Submit claims online in one place

Track progress through the portal

Receive payment directly for approved claims