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The world’s, fastest and most secure way of processing pet insurance claims
It’s 2 AM. Your pet needs urgent care—and you’re not sure you can afford it right now.
You're not alone! 73% of pet owners delay or skip emergency treatment because of cost. But the average emergency surgery costs $3,200—and pets can’t wait.
We’re here for moments like this. Get immediate support, direct funding, and peace of mind—so cost never comes between you and your pet's care.
When your pet needs urgent treatment, the last thing you want is paperwork and follow-ups. With Direct2Vet, your vet can securely transfer your claim documents to your insurer while you’re still at the clinic.
Everything is sent instantly, giving you one less thing to worry about when your pet needs you most. Coming soon, the process will go even further by helping you manage payments at the clinic too.
Walking out of the clinic should feel like relief, not uncertainty. Direct2Vet ensures your insurer already has the documents they need, securely transferred before you leave.
It’s peace of mind built into every visit. In the near future, Direct2Vet will also support handling the gap, making the entire claims journey even smoother.
Get the care your pet deserves Without the financial heartbreak
So easy, your cat can do it
So easy, your boyfriend can do it
Need help with a quote?
Questions about your coverage, claim status, or how it all works? Our support team is ready to help. Speak to real people who care about pets just as much as you do.
Benefits for Pet Parents
Peace of mind at the vet
Walk out knowing your insurance claim has already been sent securely to your provider. No waiting, no follow-ups, no uncertainty.
More time for your pet
Less paperwork and admin means you can focus on what matters most - your pet’s care and recovery.
Payments made simple (coming soon)
Soon you’ll be able to settle your share of the bill at your clinic instantly, with Direct2Vet processing payments on the spot.
How it works
It’s simple and stress-free. Just four easy steps to protect your pet without the financial worry.
Testimonials
What clients say about us
Alex White
Our senior dog has needed a few unexpected visits lately. Each time, I’ve been so grateful we have this plan. The coverage works exactly like they said, and we’ve never been hit with surprise costs
Alex White
Before getting insured, we used to hesitate on vet visits because of cost. Now, we feel confident getting our dog the care she needs, when she needs it.
Alex White
Our cat needed surgery out of the blue, and the vet bill was huge. We only paid a small portion because of our coverage. I honestly don’t know what we would’ve done without it.
Alex White
We signed up just in case—and ended up needing it within weeks. The support team was amazing, and the coverage came through without hassle
Mia Fox
This isn’t just insurance—it’s peace of mind. Knowing we’re covered means we can focus on our pet, not the bill.
Mia Fox
When our puppy ate something he shouldn’t have, we were terrified. We rushed him to the emergency vet, and thanks to our insurance, almost everything was covered. It made a stressful moment so much easier.
Mia Fox
Our older dog has chronic health issues, and this plan has made it affordable to keep up with her care. It’s been a huge relief
Mia Fox
When our puppy suddenly got sick in the middle of the night, we rushed him to the emergency vet. The bill was over $2,000, but our insurance took care of almost all of it. It turned a terrifying moment into one we could actually manage. I can’t recommend it enough.
Laura G.
I’ve used other pet insurance before, but this was different. I didn’t have to fill out endless forms or wait weeks for a check. I paid my part at the vet and walked out knowing everything else was handled.
Laura G.
Filing a claim was surprisingly quick and smooth. No red tape, just support when we needed
Laura G.
I used to put off vet visits because I was afraid of the bill. Since getting coverage, I feel like I can finally take care of my dog the way he deserves—with no second-guessing or guilt. It’s been a game changer for us.
Laura G.
I’ve used other pet insurance before, but this was different. I didn’t have to fill out endless forms or wait weeks for a check. I paid my part at the vet and walked out knowing everything else was handled.
Mia Fox
Our older dog has chronic health issues, and this plan has made it affordable to keep up with her care. It’s been a huge relief.
Mia Fox
Vet visits used to stress me out—not just emotionally but financially. Now, I can focus on my cat’s health instead of worrying about the bill. It's made a huge difference in how we care for her.
Mia Fox
really appreciate that we can choose our own vet and not be limited to a network. It gives us flexibility and trust in the care.”
Mia Fox
Our cat needed surgery after a fall, and we were completely unprepared for how expensive it would be. We only paid a small fraction of the total cost thanks to our plan. It allowed us to say yes to the care she needed without hesitation
Cost calculator
Use our interactive calculator below to estimate your potential out-of-pocket costs for various emergency procedures based on your coverage and deductible.
It’s 2 AM. Your pet needs urgent care and you’re not sure you can afford it right now.
You're not alone. 73% of pet owners delay or skip emergency treatment because of cost. But the average emergency surgery costs $3,200, and sometimes pets can’t wait.
We know the paperwork and bills can stack up. We’re here for moments like this. You can leave knowing everything is taken care of so you can use your energy where it matters the most: on your pet’s recovery.
Why Direct 2 Vet processes claims better than anyone
We work directly with vets in real time. No middlemen, no red tape. That means faster approvals, fewer headaches, and care that doesn’t get held up by paperwork.
Find a participating vet
Use the map below to explore trusted veterinary clinics across Sydney. You can choose the clinic that works best for you. Just zoom in, and click a location.
Caring for the people who care for our pets
Support Your Vet
A platform dedicated to giving back to vets and clinical staff through:
Mental health donation platform – Fund critical mental health services for vets and clinical teams in need.
Pro-bono care funding – Connect veterinary professionals with volunteer therapists and subsidised care.
Appreciation features – Share messages, honour service, and celebrate the people who care for our pets.